Virtual Office Services Can Help After Trump’s Order

Since Trump has taken office, more and more small business owners have turned to using virtual office services. Shortly after taking office, President Trump signed an executive order titled ‘Reducing Regulation and Reducing Regulatory Costs.’ This order was meant to allow for a more flexible operating environment which has fewer federal regulations and the costs that come with regulation. Among …

7 Advantages of Co-Sourcing Call Center Agents

Co-sourcing is when a business uses an external call center to handle their front end. The outside service provider will oversee your incoming calls, incoming orders, setting appointments, and mostly all day-to-day operations for which they are contracted to manage. Consequently, call center co-sourcing is a lower risk alternative than fully outsourcing. It is also more cost-effective than upholding an …

Top Reasons You Should Use a Virtual Receptionist for Your Business

A virtual receptionist is ideal for doctors, lawyers, accountants and other professionals. Since most of these career paths deals with multiple clients, the role of a receptionist is to take care of the small things so that professionals could concentrate more on the most important part of the job. However, some may argue that in-house receptionists are perfectly capable of …

The Lazy Man’s Guide to Customer Service Outsourcing

Outsourcing any type of work is an attractive thought in theory. It can help you save resources, cash, and occasionally, a whole lot of pressure. Customer Service Outsourcing can cut overhead costs significantly, but there surely aren’t any magic outsourcing beans that will produce the perfect customer service solution for your business. Virtual customer service does not come in a …

Benefits of Domestic Business Process Outsourcing

Government agencies and large companies are known to outsource their call center functions in order to stay focused on delivering their core competencies. Business process outsourcing has been gaining popularity in recent years among startups and small businesses because of the capability to have a virtual center handle all of the company’s administrative functions at a fraction of staffing costs. …

Why BPO Will Change the Face of Small Business Operations by the Year 2020

  Well it’s no secret, we are currently living amidst a whirlwind of innovation and globalization which has changed the way business owners manage their day to day operations. Business process outsourcing or BPO, has risen remarkably alongside our constantly changing technology. But, what does that mean? It means that how you run your office can change considerably from one …