Step 1: Introduce us to your business!

*Please complete the questionnaire below, as this information will help us customize your call handling. If you forget something or need to explain further - don't worry! We will train with you over the phone to review and role play before going live. We will put in as much time as is necessary to ensure that we fully understand our role in your company. Do your best, and we'll take it from there!



First Name: (required)

Last Name: (required)

Business Name: (required)

Your Email: (required)

Website:

Describe your business product(s) and service(s).

What are your hours of operation?

What is the business address?

Is it okay to give this address to callers?  yes no

Is this also your mailing address?  yes no

What phone numbers will you be publishing and/or forwarding to us?

Would you like a new toll-free number assigned to your account?
 yes no


Who are the main contacts associated with this account? (Please include their name, title, email, work number, and mobile number & carrier.)

List any websites and login details that we will need to reference information, place orders, schedule appointments or access customer details.

List the VIP clients, vendors, and other associates that we should know.

Would you like after-hours service?
 yes no

If yes, tell us which after-hours calls should be patched to you and/or the latest time to patch calls.

Please choose all that apply for your answering service.
I’d like Dedicated Office to:


Additional details:


What information would you like us to collect from callers? (For example: name, phone number, availability, question or issue, etc.)

Tell us the greeting you would like our agents to use when answering your calls. (For example “Thank you for calling (company), how may I help you?”)

Would you like us to record your voicemail?  yes no

If yes, tell us your preferred voicemail script.
(For example: “state company name and hours, ask callers to leave a message")

Please confirm you're a human and click 'Completed' to move to Step 2,