Medical Spa Answering Service

Turn more treatment inquiries into booked consultations.

Dedicated Office answers calls, follows up with new leads, and books consultations around your providers, services, and calendar. Choose trained U.S.-based receptionists, Voice AI, or a blended team.

U.S.-based team24/7 optionsCalls + textsHuman + AI
★★★★★
“Their agents answer my calls just as if they were in my actual space.”
Bianca Moon, MMS, PA-CMed spa owner · Google review
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Speed to lead

Interest is highest right after the click.

We answer, text, follow up, and bring in a receptionist when a human conversation can help move the inquiry to the calendar.

Build my response plan
Lead arrives

Website, social, ad, or missed call

Response begins

Text quickly. Call personally.

Consultation booked

The calendar gets the next step

Reconnect with people who already know your practice.

Offers and packages

Put approved treatment offers and packages in front of clients who already know your practice.

Member referrals

Give loyal members a simple reason to introduce friends and turn referrals into booked consultations.

Membership growth

Reach clients who may be ready to join, renew, or upgrade a recurring membership.

25+ yearsBuilding receptionist teams since 2000
U.S.-basedConsistent receptionists who sound warm and natural
Practice-readyYour services, providers, promotions, and priorities

One connected front desk

Bring your calendars and campaigns into one response process.

We can work with an existing setup, help simplify a complicated calendar structure, or configure a new booking and follow-up path around the tools your practice approves.

LEAD SOURCESCalls · Website · Meta ads · Reactivation lists
DEDICATED OFFICEAnswer · Text · Qualify · Follow up
BOOKED OUTCOMECalendar · CRM · Notes · Team alert

Aesthetic Record · PatientNow · Zenoti · Boulevard · Mangomint · Vagaro · Google Calendar · Microsoft 365

Medical spa answering service FAQs

What practice owners want to know.

Receptionists handle approved information, scheduling, and follow-up. Licensed providers remain responsible for treatment recommendations, eligibility, risks, and medical advice.

Can Dedicated Office book medical spa consultations?

Yes. We can offer approved consultation and appointment types using the providers, locations, availability, deposits, and scheduling rules your practice establishes.

Can you follow up with leads from ads and social media?

Yes. Website, social, and advertising inquiries can receive a fast text or call, followed by human qualification and consultation booking when the lead is ready.

Can you reactivate older clients and unbooked leads?

Yes. We can run approved call and text campaigns for unbooked consultations, past clients, memberships, events, and promotions, then record the response or book the next step.

Should we use receptionists, Voice AI, or both?

That depends on the conversation. Receptionists are ideal when warmth, judgment, and rapport matter. Voice AI adds immediate capacity for structured responses, overflow, and selected after-hours calls. Many practices combine both.

The next opportunity is already looking

Your next treatment appointment may already be waiting for a response.

Build a medical spa answering and follow-up plan around your services, providers, campaigns, and calendar.