Dedicated Office Solutions - Virtual Receptionist Service

Every Call Matters

When You’re Dedicated

If phone calls are a critical part of your business, you need a Dedicated Team of virtual receptionists to run the show for you so you can focus on growing your business.

Dedicated Office is the best way to quickly add teams of trained professionals to qualify leads, schedule appointments, process orders, explain products and services, relay messages, and more.

We use the best technology in the call center industry, which ensures we integrate seamlessly with your business.

For Small Businesses

Communication with your leads and customers is vital to the success of your business. Dedicated Office makes it easy for you to focus on your core business, by letting us handle your phone calls and texts, manage your calendar, answer client questions, and sell your services for you.

Learn more here.

For Marketing Agencies

Our appointment setters promptly call digital marketing leads to qualify and book appointments. We nurture and convert leads from social media, google, YouTube, LinkedIn, and more. You generate the lead, we'll book the appointment, the client will close the sale. Everyone Wins!

Learn more here.

OUR VALUES

Dedicated Office virtual receptionists are all committed to achieving excellence in their role on behalf of you the client. Our path to excellence comes from strict adherence to these three tenets: LEARN, GROW, SERVE.

Learn

Your Team of Dedicated Virtual Receptionists is constantly learning to understand your business and processes. It starts with our onboarding questionnaire, then continues through the training phase when we start grasping your processes and goals. We learn with every call, understanding your business in and out just like you do, so we can provide the best possible service to your customers.

Grow

The relationship between your Dedicated Office Team is a journey, not a destination. We are constantly looking for ways to expand our ability to serve you and your clients. Hand-holding is not necessary. After the initial training period, don’t expect us to settle with the status quo. Expect to be impressed!

Serve

Serving our clients is at the core of everything we do at Dedicated Office Solutions. How do we serve our clients? We serve their clients and customers with everything we’ve got. Don’t be surprised if your clients regularly tell you how much they love your “new staff members.” That’s our goal after all.

The Dedicated Office Difference

Here’s What We Do

Our Dedicated Team will represent themselves as your company – no one will know that you’re using an answering service!
We will relay messages, qualify leads, process orders, schedule appointments and more.

Reception

Our Dedicated Team will represent themselves as your company – no one will know that you’re using an answering service! We will relay messages, qualify leads, process orders, schedule appointments and more.

Scheduling & Calendar

One of the strongest benefits of outsourcing with Dedicated Office is that appointments are both set and updated in real time using any service you’d like including Google calendars or your own proprietary software.

CRM Entry

We’ll work with any CRM you have to enter new leads, update existing leads, and ensure there’s a record for every quality call you receive. Our experience with CRM’s, including law firm specific and the most popular names, are second to none.

Order Taking & Sales

All our virtual receptionists have the experience to go into any backend order-system, shopping cart or database and can do anything from place orders to enter support tickets to tracking orders.

Real-Time Lead Qual

Marketing dollars are only as good as the person answering the phone. Leverage your marketing efforts by having a dedicated team promptly following up on your leads via SMS Text and Outbound Calls.

Outbound Appt. Setting

Our staff will call your leads to schedule appointments and re-engage them to order more services. We can call clients to confirm appointments, re-schedule missed appointments, and offer additional products and services.

Quarterly Reviews (QBR)

We are committed to staying current with the most relevant information for your business. Your team leader will reach out quarterly to ensure our performance is meeting and exceeding your standards to best serve your customers.

Facebook Ad Follow-up

There is no time to waste when you’re spending money marketing on social media. Our staff will monitor your lead forms and call or text promptly to ensure that we can convert your leads into sales in as real-time as possible.

Client Reviews

I couldn’t run my multi-million dollar company without them

Dedicated is Awesome. I couldn’t run my multi-million dollar company without them. They play good pretend, like they are there in the office with me. They are dedicated to learning my business, my products and my customers needs. They are more fluid and adapt easily unlike a traditional call center. They build a relationship with my customers. They do so much more than I could ask from a new hire. I have 6 trained people to learn my products and talk to my customers for a quarter of what I would pay 1 employee in my actual office. Look no further, Dedicated is your new, very capable, front office. Thank you, Dedicated you all are the best.

Katie H.

Celebration Saunas

Everyone ALWAYS goes above and beyond

What would I do without everyone at DOS? I can tell you, DROWN! Thank you so much, you and everyone ALWAYS go above and beyond with the eager to please attitude! It is a real quality company over there.

Foundation Repair Company in N. Dallas

Our own personal Johnny on the spots!

Our own personal Johnny on the spots! We love it!
And our clients love having their calls answered by people instead of voice mail!

Michelle F.

Sales are up and I owe it to dedicated office!

Dedicated office is more than amazing. They’ve helped improve my business tremendously. My customers cannot stop saying good things about their service. Sales are up and i owe it to dedicated office! Thanks guys…

Giovanni Y.

I highly recommend them!

I have used this company for a few years and the service is excellent. I wish more companies offering these services had their staff trained with the same care, compassion and professionalism as Dedicated Office. I highly recommend them. I love their ability to do the job and see it through to my satisfaction. It speaks volumes. Thank you Adi and thank you to all those who have helped my company grow.

Amanda K.

WE’LL COVER THE PHONES

YOU FOCUS ON YOUR BUSINESS

Every Call Matters

OUR VALUES

Learn

Grow

Serve

The Dedicated Office Difference

Client Reviews

BOOST UP YOUR TEAM OF
PROFESSIONAL PHONE AGENTS.

Get in Touch

WE’LL COVER THE PHONES

YOU FOCUS ON YOUR BUSINESS

Every Call Matters

OUR VALUES

Learn

Grow

Serve

The Dedicated Office Difference

Client Reviews

BOOST UP YOUR TEAM OFPROFESSIONAL PHONE AGENTS.

Get in Touch

BOOST UP YOUR TEAM OF
PROFESSIONAL PHONE AGENTS.