The Dedicated Office Difference
Here’s What We Do
Our Dedicated Team of Executives will help you create a strategic plan, uncover operational inefficiencies, and help put scalable infrastructure in place. We focus on the areas that matter most; people, processes, and product. We can help with:
Our Dedicated Team will represent themselves as your company – no one will know that you’re using an answering service! We will relay messages, qualify leads, process orders, schedule appointments and more.
One of the strongest benefits of outsourcing with Dedicated Office is that appointments are both set and updated in real time using any service you’d like including Google calendars or your own proprietary software.
We’ll work with any CRM you have to enter new leads, update existing leads, and ensure there’s a record for every quality call you receive. Our experience with CRM’s, including law firm specific and the most popular names, are second to none.
All our virtual receptionists have the experience to go into any backend order-system, shopping cart or database and can do anything from place orders to enter support tickets to tracking orders.
Sales & Leadership Development
Marketing dollars are only as good as the person answering the phone. Leverage your marketing efforts by having a dedicated team promptly following up on your leads via SMS Text and Outbound Calls.
Our staff will call your leads to schedule appointments and re-engage them to order more services. We can call clients to confirm appointments, re-schedule missed appointments, and offer additional products and services.
Quarterly Business Reviews (QBR)
We are committed to staying current with the most relevant information for your business. Your team leader will reach out quarterly to ensure our performance is meeting and exceeding your standards to best serve your customers.
There is no time to waste when you’re spending money marketing on social media. Our staff will monitor your lead forms and call or text promptly to ensure that we can convert your leads into sales in as real-time as possible.